We had occasional issues with pressure and iron discoloration (normal for our area) for a few months and then one day it just went downhill and we had mud water and no pressure.
Accurate was responsive to an emergency call on a late Saturday afternoon (thank you Janet!), and on site the next day. Trevor and Erik were were total pros: efficient, answered my questions, helped me understand why our well equipment was in the state it was in, and helped me understand the value of taking the actions we were taking. As a new-ish homeowner, that's huge. If we have issues in the future, they're my first call.
Had issue with my well during Saturday evening wasn't producing water had a plumber look at it and recommended I call Accurate Well and Pump, called that night and had a appointment for Sunday morning. They were able troubleshoot the problem quickly and replace the pump that day. Very professional crew wearing masks and booties a plus on white carpet. Just was happy to get my well serviced during weekend I would highly recommended them.
We had a problem with our holding tank. They sent someone over the next day and replaced it at a very reasonable cost. Very professional and great quality work! Highly recommend this company!
100% satisfied!!! From making the call with a sulfur smell issue, from diagnosing, scheduling and the knowledge and professionalism of both the office and the workers was outstanding! Peter and Justin were the best and they were extremely quick to solve our problem. I would highly recommend Accurate Well to everyone who has well issues! Thank you!
I've used accurate well and pump many times over the years both at my house and at my mother in laws for issues varying from big to small. Every time they are quick to respond, helpful, fair price and great work that they stand by. I wouldn't use any other company!!
Had glen and his team drill my new well they did a outstanding job. Showed up when they said they would. Gave me a fair price ( and I did get other estimates). Highly recommend this company.
Very professional company. They responded very quickly and were able to salvage my well after previous contractor left me with a pump stuck at the bottom of the well.
Had a problem over the weekend with my well, they came up with a game plan quickly and gave me a few options for my repair. Job was done neatly and quickly. The employees that came to the house were all very nice, knowledgeable and informative. Appreciate the hard work, thanks again!
The Accurate Well and Pump and Slater Drilling team was an absolute pleasure to work with. Their team was responsive, proactive and did great work. We are in the process of selling our home and discovered a well that had not been abandoned properly. Within just 2 short weeks of my initial call, the work is done and we have the report we need to keep the house sale moving. If you are in need of any of the services this team provides, you should use this company!
This company are great company and their team are great and friendly! Find the problem and fixed it right the way! Thanks
Excellent service and great prices. I bought a house that began having issues with the well. They came out right away and replaced my well pump with a submersible well pump. I had water by the time I got home from work. Best around!
Can not recommend this company enough. Well pump went on a Saturday afternoon. Travis & Joe from Accurate arrived by Saturday evening & the next day went right to work on what ended up being a huge project (on a brutally hot Sunday afternoon) and worked for 12+ hours to water back to my home.
They were empathetic, courteous & professional.
Quick to respond to any emergency call, friendly customer services and on point with supporting your budget. Super happy with the new jet pump and services they provided.
Can't say enough about all the guys at Accurate. Top notch service, fair pricing, and reliable! Just had my pump replaced by them a couple of days ago and couldn't be happier. The same day I called about an hour later they were at my door, that's what I call top notch service! Everyone is super knowledgeable, friendly, and willing to answer any questions you may have. I highly recommend them for all of your well and pump needs! If you want the job done right, then these are your guys!
Huge shout out to Accurate Well and Pump in West Milford. Had an unexpected situation and they came out right away, took care of it, and offered great pricing . They were extremely professional and polite. Thanks to those of you who recommended them!!!
Very pleasant, courtesy and professional
Glenn Slater was very helpful and kind when my mother and I were in need of assistance. He was honest and hard working and we really appreciated his help!
This is definitely a customer centered company with their entire staff going above and beyond to take care their clients. Incredible response as you will have somebody at the phone within minutes and will be there at your house ASAP. Their technicians not only take the problems but most important educate you on what happened and how. Very honest they could have taken my money repair unnecessary things but they recognized that the problem was a a simple solution and the corrected and charged me the service fee.
My husband and I had Accurate drill and install a well at our new home. Can not say enough about the owner and all his employees. Reasonably priced. Quickly responded by both phone and email to my (many) questions. Knowledgeable and courteous. Crew even worked on a Sunday when it became known that our well needed to be drilled deeper to tap into a better water supply. Glenn,the owner, even followed up numerous times after the job was completed just to ensure we were satisfied. Highly recommend Accurate!
Hilly Dean Waldman
Very responsive, and both the initial troubleshooting service call as well as the repair were handled promptly and efficiently. Glenn and the techs were friendly, polite, and professional. I originally called them because of good 'word-of-mouth' testimonials by co-workers... and this review is part of my thank-you for a job well-done. They replaced two large pressure tanks (parallel setup pushing water for 4 townhomes) as well as the valves and pressure switch and gauge... all done from start to finish in less than half a day... and at a very competitive price.
I don't know how I came across AW&P but I'm really glad I did. Glenn (whom I believe is the owner) was very responsive and informative. He didn't try to "up sell" (sic) when he could've. always pleasant and very prompt - a trait lost on a lot of contractors these days. His crew was excellent and on point - very nice and courteous. Apart from that they did an excellent job with my new water lines. Seems to be city water-like pressure from the new system they put in. House isn't finished yet but I must say they were the easiest contractor to deal with. Their price was right where it should be as well.
So nice! On a Sunday they came out, were down to Earth, explained everything, seemed fair and honest.
Called an affiliated company 8pm the night before with no water. The affiliated company, Slater Well, worked in tandem with Accurate Well, who came over promptly before 9am. After a difficult time accessing the well, they finally managed to access the pipe and pull the pump out of the 110' well - which, after 20 years, crapped out. Then the Slater truck came by and the teams discussed what best to do - and I believe they definitely had the customer's best interests in mind - and worked accordingly - and Accurate billed a fair price for all their equipment, labor, and parts. Now, at 3 pm the next day, I have running water again. They will get my call in 5 years when the tank may need replacement. Like the pizza box says, "You've tried all the rest, now try the BEST!". Thanks, guys. And Slater Well - what comes around goes around. You get a great review too.
My pump went on July 4th weekend. They came to look at it Saturday evening, and returned to replace it Sunday morning. 2 guys very neat and explained everything. I was very happy.
Excellent quality and service for many years!
Can not even begin to express how awesome our experience with Glen was. He arrived early, explained, in detail, EVERYTHING, worked cleanly and efficiently and didn't gouge us.
This is our first home with a well and don't have much knowledge. Glenn went above and beyond to explain everything to us and recommendations for future service. HIGHLY, HIGHLY recommend!
Fantastic experience. Came out on a sunday night , diagnosed and replaced my well pump in a matter of 2 hours. Price was reasonable and their knowledge was excellent. Polite, experienced, and professional are all words that come to mind. Highly recommend.
My well pump rotted out and I had no water..I called Accurate and Glenn came out on short notice. He surveyed what the problem was and gave me a written estimate. When I gave him the ok to go ahead I had water in an hour
If you're having problems with your well I highly recommend this company. We had our pump replaced in our well fracked about seven months ago and it is truly made a world of difference. Recently we stopped getting water and Slater Well responded the same day to our house and quickly diagnose that the issue was with our circuit breaker. Very professional company I have zero fear of price gouging or being sold items I do not need when I call Slater well.
My water just stopped. Very disturbing when something you take for granted and then, it's just stops.. We called a bunch of places, only one answered the phone with a real person answered who told me when they would come to fix it. Like sure, but to my surprise they showed up at that time and I just needed a new water tank and regulator. Could have told me anything. I just needed my water to work. That did the trick and didn't cost as much as I feared. Thank you Slater pump service!
One of the owners came to my house to diagnose our water issue. Prompt professional and saved me a boatload of money. If I could give 6 stars I would. Came highly recommended from friends and Slater delivered. Thank you Glen and Slater well drilling associates!
Slater Well Drilling Associates came in and didn't try to over sell me on parts and labor. They came and found I had a cheap check valve causing problems. Replaced the valve with a high quality one. Honest, knowledgeable and fair. All you should expect from a professional. I recommend these guys for all your well needs!
Slater Well Drilling is the most honest company around. We called several places when we thought we needed our well went dry. Everyone else was ready to take our money, only Slater made suggestions on things to check to sure it was actually our well that went dry. It ended up being an abandoned house nearby with a broken pipe that caused our well and our neighbors well to go dry. Once the water was turned off, our well filled right back up and works fine. Thank you so much Slater Well Drilling for being so honest and saving us thousands of dollars. We will definitely recommend you to everyone we know.
Very knowledgeable, professional & courteous. I highly recommend this company to anyone seeking this type of service.